Understanding the customer’s journey can help you optimize your digital marketing strategies and increase that conversion rate. In our experience, clients struggle to conceptualize the ecommerce sales funnel in a way that benefits the customer and their business. They see it as a streamlined process—an A to B—but picking it apart stage by stage is a much better method. In this post, we’re going to show you how understanding the typical customer journey will help you increase your ecommerce sales funnel's conversion rates and customer retention rates.
Eric has been writing about tech for 28 years. He was on the founding staff of Windows Sources, FamilyPC, and Access Internet Magazine (all defunct, and it's not his fault). He's the author of two novels, BETA TEST ("an unusually lighthearted apocalyptic tale"--Publishers' Weekly) and KALI: THE GHOSTING OF SEPULCHER BAY. He works from his home in Ithaca, New York.
Let's face it, one of the things we like best about the web is looking at pictures. The site builders here all offer some degree of photo and gallery display. Some, like Gator, Squarespace, and Wix, also offer loads of stock photography for you to use. Some let you touch up images with editing tools such as cropping, brightness, and in some cases even Instagram-like filters. Others, such as Gator, Simvoly, Ucraft, and uKit offer no photo editing at all, aside from resizing and positioning.
People often think that a web host is the main cause of a slow website but, this is often not the case. When picking a provider, it's important for find a hosting provider that is close to your users and has a good amount of RAM and fast CPU power. Beyond that, it's often the way the website is set up that slows it down for users. To ensure that your website speed is optimal for users you need to make sure you pay attention to the following:
We have a team of dedicated security experts keeping track of daily software vulnerabilities on a server and website level. They actively write security patches and enhancements to prevent possible attacks. In the past year alone, we added 300 custom rules to our Web Application Firewall that stopped multiple identified-yet-unresolved third-party software vulnerabilities.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
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Building a website is essential today for a world full of people who’ll search for you on Google, read reviews online, read your blog posts regularly, follow your brand on social media, and stay subscribed to your email – all this to see if you can solve their problem or give them what they need. Therefore having a great online presence is almost crucial.
BigCommerce offers a website builder that easily links with social media and other selling platforms like eBay. They offer unlimited bandwidth and fast connection times for your customers. A shopping cart is included and ever offers the ability to email customers that abandoned items in their car. In addition, SSL certificates are free with any of their plans.
Several of the services included here offer free options, too. If you choose that path, however, your site will include branding from the provider, which necessarily makes your site less impressive to savvy surfers—and shoppers. Free offerings vary greatly in the storage, bandwidth, and site options they allow, so read the small print to find out how much you get with each provider. Strikingly, Weebly, Wix, and WordPress.com are among the most generous with their free offerings, if that's the way you want to go.
Using WordPress to create your site is a similar experience to using a website builder in terms of process. Which platform you should use is a matter of preference. It depends on which one feels most intuitive to you and gives you the most flexibility for your site design and maintenance. A big advantage of going with WordPress is the large community of support, both official and from other WP software users.
Beyond that, DreamHost is a top website hosting platform for many reasons. First, it operates its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.
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You may expect a 404 page to pop up from time to time on new websites, but with patience and determination, you can build a fully functional, beautiful, and highly converting site from scratch. The main takeaway here is always to test your website before launch and remember that refreshing and revamping your website is a task you will have to perform regularly from now on if you want your business to grow.
GlowHost earned our kudos for its 91-day money-back guarantee. It's six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also offers 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 data centers worldwide. Finally, the company garnered extra kudos by driving all its hosting services with wind power.
These services can host your content on their servers free of charge, but in exchange for that zero cost, your online destination will have a less-than-elegant domain, such as jeffreylwilson.tumblr.com. That might be fine for a personal blog, but it will look too low-rent for a business that wants people to trust it enough to pay for whatever it's selling.
Allows clients to become web hosts themselves. Resellers could function, for individual domains, under any combination of these listed types of hosting, depending on who they are affiliated with as a reseller. Resellers' accounts may vary tremendously in size: they may have their own virtual dedicated server to a colocated server. Many resellers provide a nearly identical service to their provider's shared hosting plan and provide the technical support themselves.
Alexandra Leslie (HostingAdvice.com): There are plenty of excellent cPanel shared hosting providers out there, so what sets A2 Hosting apart from the rest. Not only does the company offer a ton of features, but it has custom-built its packages for enhanced performance, speed, and security — putting your priorities above pricing. Go to full review »
This funnel uses the “Urgency Principle” highly effectively, in this case using Scarcity (the page offers a limited number of vouchers and updates the number as it decreases in realtime) rather than Urgency (a countdown until an offer expires). Scarcity and Urgency are among the most effective tools for inducing rapid action on the part of a customer. When there’s limited numbers of a product its perceived value increases. This principle is evokes the powerful emotion of fear – in this case the fear of missing out on a good deal.
Jennifer Young is a specialist in educational technology with experience in web design and development. She also has 12 years of editorial experience writing for print and the web. Jennifer is passionate about covering topics related to web tools and technologies and enjoys learning about tech as much as she loves teaching it. She embraces the challenge of making web hosting accessible for every type of user and is delighted to share her knowledge with the HostingAdvice.com audience.
The five data centers GreenGeeks uses is more than some of the heavier-hitting hosting companies; so, the fact that you can choose which one you’re connected to is a nice bonus. This definitely contributes to the fast 493ms response times. Despite this, the recorded uptime could be a little better at 99.95%, but this isn’t a deal-breaker for some, even though the best providers among the competition have 99.9% or better.
A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for other servers located in their data center, called colocation, also known as Housing in Latin America or France.
Got products to sell? Online Store has you covered. Create a sleek-looking online store, sell on marketplaces like Amazon and Etsy, track inventory in one place, choose from flexible shipping and payment options, even let customers book appointments online. Whether you sell products, services or digital content, GoDaddy Online Store has everything you need to successfully sell online. Features available with paid plans.
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